Privacy Policy

Last updated: 03.08.2026

Overview

STR Enerji Danışmanlık İhracat İthalat İç ve Dış Ticaret respects the privacy of its visitors and customers. This policy explains what data we collect, why, and how we protect it.

Data We Collect

  • Account and order data: name, email, phone, shipping and billing address, company and tax details.
  • Transaction data: order history, amounts, payment method (excluding card details).
  • Technical data: IP address, browser information, pages visited, cookie records.

Purposes

  • Processing, preparing, delivering and invoicing orders,
  • Customer support and complaint handling,
  • Fulfilling legal obligations under tax, commercial and consumer law,
  • Sending marketing messages where consent has been given,
  • Site security and abuse prevention.

Payment Security

Credit card details are never stored on our servers. Card payments are processed via the 3D Secure infrastructure of a licensed payment institution.

Sharing

Data is shared only as necessary with courier companies for delivery, with the payment institution for processing, and with authorities where legally required. We do not sell your data.

Retention

Data is retained for the periods required by law (10 years for commercial records) and then deleted or anonymised.

Your Rights

To exercise your rights, contact info@strenerji.com.